Fossil watch won’t pair with a new phone? Don’t worry. Your new phone isn’t necessarily faulty. In fact, the chances are that the WearOS app is to blame and that you’ll be able to fix the issue by following a few simple steps.
It seems to be a common issue that plenty of people have experienced before. So, we are here to help you solve it.
And with all that said, let us get right into it!
- 1 Fossil Watch won’t pair with a new Phone? Try rebooting it
- 2 Factory Reset your Fossil Watch
- 3 Fossil Watch won’t pair with your new Phone? Maybe you are doing it wrong
- 4 Is your Fossil smartwatch not pairing with your iPhone?
- How to clear the cache on Fossil Gen5 or Gen6 Wear OS smartwatch
- Fossil Wear OS smartwatch not receiving texts or notifications? How to fix it
- WearOS Fossil Gen 5, 6, or Sport black screen and won’t turn on? Fix it now
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Fossil Watch won’t pair with a new Phone? Try rebooting it
As we mentioned above, it’s not necessarily the phone itself or the watch that’s at fault. The chances are that your phone’s operating system, WearOS app or the Fossil app, or both are not working as intended.
If your Fossil watch runs WearOS 3+ like the Gen 6, you’ll use the Fossil app to manage it. Currently, you can pair the Fossil Gen 6 Wear OS 3 watch to an Android or an iPhone–it’s one of the only WearOS 3 watches that works on iPhones.
Sometimes, an easy way to get around such issues is simply turning your phone off and on. And while the exact process can differ from device to device, more often than not, all you have to do is:
- Hold down the power button or for iPhone, the power button and volume up buttons.
- For iPhone, slide to power off. For Android, select “Restart” or “Reboot” and confirm
- Wait until your phone reboots.
- Then try pairing the watch again.
This requires nothing more than the press of a button. So, worst-case scenario, you lose a minute of your life while waiting for the phone to boot up again.
And if it doesn’t work, move on to the next possible solution.
Factory Reset your Fossil Watch
Another common solution is performing a factory reset on the Fossil Watch and then replacing it with your new phone.
This is going to delete all of your watch’s settings and preferences – which means that you’ll have to set up everything again from scratch. But, hey, if that makes your watch work once again, we’d say that’s a small price to pay.
To perform a factory reset on Fossil watches:
- Go to your Settings through the app menu and choose System.
- Tap Disconnect & Reset and confirm.
- Go to your phone’s Bluetooth settings.
- Select your watch.
- Remove it from the list of Bluetooth devices (either by “Remove,” “Forget This Device,” or anything similar.)
- Then pair your watch with the phone as you did at the beginning.
If it doesn’t work the first time, try it again. There have been plenty of reports from users that they had to do it three times or even more before their watch decided to work normally again.
Fossil Watch won’t pair with your new Phone? Maybe you are doing it wrong
Everything we’ve mentioned until now was assuming that you are doing everything correctly and that your app or OS is bugged.
However, there is also a chance that you are the one who’s doing something wrong and that the watch/app/OS is all working just fine.
So, here are some things that you may have missed.
1: WearOS or the Fossil app needs to have the appropriate permissions
Smartwatches are very intrusive by design. Smartwatch apps generally ask permission to access calls, notifications, location, recording, text messages, calls, and many other things.
Not granting one of these permissions may render your watch unusable until you give it access again.
So, if you think you accidentally or purposefully refused to give the required permission to your watch through the WearOS or Fossil app, you’ll then have to go back to your phone’s settings and give the app access to whatever it needs.
The exact process can slightly differ depending on the phone that you are using. To do it on stock Android:
On your phone, go to Settings > Apps > See all apps > Wear OS or Fossil app> Permissions. Then give it access to everything it needs.
If you can’t find the permissions through the same steps we showcased above. This means that you are on a different Android version or skin. So, just Google “How to change app permissions on (your device).”
2: Make sure that Bluetooth is enabled
Smartwatches, including Fossil, need Bluetooth connectivity to communicate with a smartphone. Otherwise, they just aren’t going to work to their full potential.
WearOS should prompt you to enable Bluetooth if it’s disabled.
But, if it doesn’t, you can enable it on an Apple device via Settings > Bluetooth or on Android by going to Settings > Connected Devices > scroll down to Connection preferences > Bluetooth > On.
Of course, activating it through the taskbar’s Quick Settings or Control Center is always available. And the same goes for iPhones. But, again, you’ll have a rough time making WearOS work with an iOS device.
3: Other Possible Mistakes
- You need the latest WearOS or Fossil app. Make sure it’s installed, or the watch won’t pair/work properly
- Make sure that the watch is within a reasonable distance of your smartphone. Bluetooth can’t reach very far, so the watch won’t be able to pair if it’s out of range
- The watch may still be paired with your old phone. Unpair it or turn the old phone off, then try pairing it with your new smartphone again
- Your watch is out of battery. Make sure that it is charged
Is your Fossil smartwatch not pairing with your iPhone?
Unfortunately, if you are on an iPhone, the WearOS app on iOS is a mess with nothing but bugs. And it rarely ever seems to work as it should.
So, in that case, it’s not you – it’s the app.
Try these steps to get your Fossil wearOS smartwatch pairing to your iPhone
- Uninstall the wearOS app.
- Turn Bluetooth off, then turn your iPhone off. Wait 20-30 seconds, then power back up.
- Open the App Store and reinstall the wearOS app.
- After installing the app, turn Bluetooth back on.
- Open Settings > Wear OS and make sure you allow the app to background app refresh.
- Open the wearOS app and keep it open as you try to connect your watch. Do not close the app or open another app and let it run in the background.
If these steps don’t work, factory reset your Fossil via Settings > System > Disconnect & Reset. Then repeat these steps.
And that’s about it for now. Hopefully, this guide helped you solve the problem.
If not, give us a few more details in the comments, and the MyHealthyApple team may be able to help you or reach out to Fossil tech support for the best advice.