Your Peloton Bike is a significant investment of time and money and one would expect it to function without any major hiccups. Unfortunately, with most electronics today, things dont go as expected particularly following software updates to the device.
If your Peloton Bike is showing random freezing display issues, or resistance doesn’t feel right after a calibration effort or you are experiencing constant Wi-Fi-related issues with your stationary Bike or Treadmill, the easiest thing you can do is to clear the cache on your Peloton equipment.
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Yes, you heard that right! Much like your internet browsers, the Peloton equipment also has a built-in storage cache that can be cleared using the settings and can help with simple troubleshooting.
Here’s how you can get it done.
How to Clear the Cache on your Peloton Bike
Start the process by putting the bike into Recovery Mode. Use the volume buttons next to navigate to get to the option to clear your cache partition and follow that with a complete reboot.
- Start by holding the power button on top and selecting “Shutdown ” from your screen to Power off.
- Press and hold the Volume Up button and the power button until the Peloton logo appears on your touch screen, at which point you can let go. This will put your touchscreen in Recovery Mode.
- Use the volume buttons on the side of the touchscreen to navigate to “wipe cache partition” and use the power button to select it.
- Once the partition has been cleared, select “reboot system now.”
Clearing Peloton Cache using Storage
If you had challenges with the steps above, you can also try and clear the cache using the storage method.
Tap the three dots on the bottom right corner of the screen and to go ‘Device settings’. Press on ‘Apps’ and then go to ‘Peloton’. Press ‘Storage’ and you can clear cache from there.
There is one additional element to clearing cache. This is particularly helpful if you are trying to start up your bike after re-calibration.
Following any calibration on your Peloton, go to Device settings > Storage > Cached storage > Clear cached storage.
Next turn off the bike, unplug for 10-15 seconds and try it again.
We have found that this unplugging exercise is important following clearing cache, so do not overlook it.
Golden Rule when solving issues on your Peloton
Most users agree with this rule when trying to solve weird issues with the Peloton equipment. Quite simply, power off the device and remove the power cord from the outlet along with any other wired connections.
Give it 5 minutes and then re-connect everything and start. This simple process often helps fix many unsolvable issues with most electronics.
Is Peloton app unable to sync activity into Apple Watch?
This problem is associated more with the app software as opposed to storage or restoring the Peloton Bike. If you are facing this issue, here is what you can do:
- Delete the Peloton app / Uninstall the app from your iPhone
- Reset your iPhone and then Restart the device
- Re-install the Peloton app
- Re-enable Apple Health Settings on the Peloton app
For most users facing this sync issue, the above sequence works for the most part. Give it a shot if you are stuck with syncing issues between Peloton app and Apple Health.
We hope that this was helpful in assisting you to fix annoying issues on your Peloton Bike. You can reach out to the friendly folks at OnePeloton customer support to help you with your issue if a simple factory reset or clearing cache did not solve your problem.