Fitbit didn’t update the time or it’s wrong? How to set the time on your Fitbit

clock on Fitbit's

When you travel between time zones or when daylight saving or standard time arrives, your Fitbit is supposed to adjust your device’s time automatically. But that often does not happen.

So if you changed time zones or the time sprung forward/fell back and the time on your device is incorrect, follow the steps below to fix it!

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How do you set or change the time on your Fitbit?

First, plug your Fitbit into its charger and then allow your Fitbit to automatically sync to the Fitbit app on your mobile device or with Fitbit Connect on a computer. Fitbit Inspire syncing inside Fitbit app

Some folks found that simply charging their Fitbit also worked!

If needed, force a sync using the Sync Now feature

  1. In the Fitbit app, tap the Today tab > your profile picture or icon > tap your Fitbit
  2. Scroll down and tap Sync Now Fitbit app Sync Now

Syncing your Fitbit almost always solves problems with the displayed time on your Fitbit.

However, if syncing either automatically or manually didn’t update your device to the correct time, let’s do some manual steps.

Restart your device Shutdown, turn off, or reboot fitbit

Another tried and true method to get your Fitbit device to show the correct time is to restart it or shut down and then power back on.

For most Fitbit smartwatches like the Versa Series or Sense and others, restart by going to Settings > About > Shutdown > Yes, then wait 20-30 seconds before you power back on.

And for most Fitbit trackers such as the Inspire or Charge Series, go to Settings > Restart Device > Restart, Settings > Reboot, or Settings > About > Reboot.

See more detailed instructions by your model in this article for restarting: Need to restart or reset your Fitbit device? Learn the steps

And check out this article for shutdown instructions by model: How do I turn off and shut down my Fitbit?

Change the time zone setting manually in the Fitbit app

  1. In the Fitbit app, choose the Today tab > your profile picture or icon Fitbit app profile picture or icon
  2. Scroll down and select App Settings (or Advanced Settings) Fitbit app account setting section for app settings
  3. Under Time Zone, turn off Set Automatically (or Automatic time zone
  4. Tap the current city or region listed in Time Zone (or select time zone
  5. Choose a city or region for the correct time zone for your current location from the list change the time zone manually in Fitbit app
  6. Sync your Fitbit again

You can also update your Fitbit’s time zone settings using your online Fitbit account’s dashboard.

How to manually change the time on your Fitbit without your phone

Use your Fitbit online account’s dashboard to change the time zone setting manually

  1. Log into your Fitbit account and tap the Settings icon (gear)
  2. Select Settings fitbit account settings under the website settings gear
  3. In the sidebar, choose Personal Info Fitbit online account sidebar for personal info
  4. Scroll to the section called Advanced Settings
  5. Tap Time Zone manually change timezone settings online using Fitbit account dashboard
  6. Choose the time zone for your current location choose new time zone using Fitbit's account website
  7. Tap Submit and sync your Fitbit

Fitbit didn’t automatically update to daylight savings or standard time?

If your Fitbit didn’t update after the time adjusted for daylight savings or standard time, try charging your Fitbit all the way up to 100%. Fitbit charging

Toggle the automatic timezone setting off and on Fitbit app toggle timezone auto setting

  1. In the Fitbit app, choose the Today tab > your profile picture or icon
  2. Select Advanced Settings or App Settings
  3. Choose Time Zone
  4. Turn off Set Automatically (or Automatic time zone)
  5. Wait 30 seconds
  6. Turn Set Automatically (or Automatic time zone) back on
  7. Sync your Fitbit again

Change your Fitbit from the 12-hour clock to a 24-hour clock or vice-versa

Many people, especially those currently in or previously in the military, prefer using a 24-hour clock. In fact, it’s often referred to as “military time.”

The good news is that you can indeed have your Fitbit show a 24-hour clock, OR if it’s set to 24-hour and you prefer a 12-hour clock, you can change that too!

Depending on your Fitbit model, you may be able to make this change in the Fitbit app. For all Fitbits, you can change this setting from your Fitbit account’s web dashboard.

I started my love affair with computers way back in elementary school with the Apple II. Since then, I've worked with technology in my career as a media educator and videomaker. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. So I know a thing or two about teaching others and creating how-to guides! After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. I love sharing how to understand and use mobile tech, like smartwatches and phones, as a tool for empowerment to live our best and healthiest lives!


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