Apple Watch not displaying calories or inaccurate count? Check these tips

Apple Watch face with activity, temperature, and music stats

Is your Apple Watch not counting or displaying calories? Several users have found that their Apple Watch works great for the most part. It shows the activity statistics, heart rate information, and other features such as notifications work well but when it comes to tracking active calories, for some reason the Apple Watch simply doesn’t either record it or display the information.

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This issue on your Apple Watch could be happening because of several reasons. Let’s explore some of these in detail.

Are you looking at all calories or just active or resting calories?

Apple’s Workout app shows you all the active calories you burned via exercising while the Activity app (& iPhone Fitness app) shows you both active and resting calories.

So double-check both the Workout app and the Activity app (Fitness app) and take a look at those calorie counts.

Change your calorie units to kJ (Kilojules) and then back to kCal (Calories)

Temporarily changing the calorie measurement unit might also help. Apple Watch calorie measurement unit

Open your paired iPhone’s Health app and go to the Browse tab. Then, scroll down and choose Active Energy or Resting Energy > Unit and select kJ, then wait 30 seconds and go back to kcal.

With iOS 14+ and watchOS 7+, there are additional ways to change your measurement units, see this article for more details: Customize Apple Watch units of measurements using the Watch and Health App (iOS 14+)

Keep your watch snug and/or move the watch up your arm 

Your Apple Watch works best when it fits snugly on your wrist so its heart rate sensor accurately tracks. So if it’s comfortable, make it just a little bit tighter.

Alternatively, move your watch up your arm, towards your elbow. Wearing your Apple Watch higher up your arm often produces better results.

Make sure your watch isn’t on power reserve (low power mode) low power mode message on Apple Watch

When your battery drops to about 10 percent and the battery gets too low, your watch automatically enters Power Reserve mode. If engaged, you see the red low battery icon next to the time. icon or Apple Watch low power mode, power reserve

Turn off power reserve mode on Apple Watch

  1. Press and hold the side button until you see the Apple logo
  2. Wait for your Apple Watch to restart
  3. Charge your Apple Watch for at least 1 hour before resuming use

Check Apple ID being used on your Apple Watch

The most obvious element to check is around how you have set up your Apple ID for your Apple Watch.

Here’s why.

Starting with watchOS 7 and the introduction of Apple Watch SE, users can add other family members, which means that you can set up an Apple Watch for your child (or an older adult parent that resides with you) using your iPhone.

When the Apple Watch is set up for a child aged less than 13 years, it won’t display active calories but only displays Move Minutes.

Check the Apple ID that you are using on your Apple Watch and confirm that it is not your child’s (or another family member’s) Apple ID.

Check Apple Watch Apple ID for accurate calorie info
Are you using the correct Apple ID?

In order to check the Apple ID in use, open the Watch app on your iPhone, tap on My Watch at the bottom left of the screen and choose General > Apple ID from the settings on the watch app. Check if you are using the right Apple ID.

Check calorie specific Settings on Apple Watch

Active calories on your Apple Watch are typically calculated based on a number of other metrics that are collected. Among the metrics, the height, weight, age, sex, and heart rate are five essential items that can help establish an accurate calorie calculation.

If your Apple Watch is not displaying or counting calories, start by checking each of these variables.

  1. Open the Watch App on your iPhoneOpen Watch app on iPhone
  2. Tap on My Watch at the bottom of the screenMy Watch on Apple Watch app
  3. Next, scroll and locate Privacy and tap on itApple Watch not counting Calories
  4. Make sure Heart Rate and Fitness Tracking are enabled on this screenApple watch no displaying calories fix
  5. From the main Watch app settings screen, scroll down and tap on WorkoutWorkout not displaying calories on apple watch
  6. Scroll down to the bottom of the screen and choose Units of Measure
  7. Make sure that you have selected ‘Calories’ hereSet Apple watch energy units to calories
  8. Tap on the Workout View from the main Workout screen
  9. If you have selected Multiple Metric, tap on a specific workout below in the listDisplaying multiple metrics on Apple Watch
  10. Check to make sure that Active Calories and Total Calories are not in the ‘Do Not Include’ sectionDisplay Active and Total Calories on Apple Watch
  11. Lastly, from the Watch app on your iPhone, tap on HealthShow accurate calories on Apple Watch
  12. Tap on Health Details (watchOS 7) or Health Profile
  13. Check your Birthdate, Sex, Height, and most importantly Weight information hereAdjust health details for accurate calories
  14. Update the health profile information to correct information if necessary by tapping on ‘Edit’ and then updating the info

The checklist above walks you through all the necessary settings to make sure that your Apple Watch is displaying the correct calories related information.

Try a third-party fitness app

The other way to confirm that there are no issues with your Apple Watch when it comes to measuring calories is to try and use a third-party fitness app and see if it records calorie information.

Recalibrate your Apple Watch’s fitness accuracy

Calibration improves the accuracy of your calorie calculations in the Workout app, and the calorie, distance, move, and exercise calculations in both your Apple Watch’s Activity app & your iPhone’s Fitness app.

  1. On your iPhone, open Settings > Privacy > Location Services
  2. Verify Location Services is on
  3. Scroll down and tap System Services
  4. Verify Motion Calibration & Distance is on iPhone system services for motion calibration and distance settings in location services
  5. On your iPhone, open the Watch app
  6. Tap the My Watch tab, then tap Privacy > Reset Fitness Calibration Data reset fitness calibration data on Apple Watch
  7. With your Apple Watch on your wrist, go to an outdoor area with good GPS reception
    1. If you have Apple Watch Series 1 or earlier, bring your paired iPhone with you to connect to GPS
  8. Open the Workout app
  9. Start either an Outdoor Walk or Outdoor Run activity
  10. Exercise for at least 20 minutes to allow your Apple Watch to calibrate using its accelerometer and learning your stride length at different speeds

Unpair and re-pair your Apple Watch from your iPhone

If you are still having trouble seeing the calorie information on your Apple Watch, we suggest that you first try and unpair your Apple Watch from your iPhone and then re-pair it. unpair apple watch from iPhone, whether you have the iPhone or not!

If needed, follow the unpairing directions in this article Unpair Apple Watch with or without your iPhone or Watch.

If in spite of the unpairing and re-pairing process you are still unable to locate Calorie information on your Apple Watch, consider completely resetting the Apple Watch using General > Reset > Erase Apple Watch Content and Settings. And then set up the device from scratch as new.erase all content and settings on apple watch

Check out the Apple Watch community on Apple Discussions

The Apple Watch support community is very helpful. If you have checked all the above settings and followed through the process without success, reach out to Apple Support and see if they can help you with this issue.

Please let us know if you have any questions or comments. We hope that you were able to use the checklist above in trying to fix the missing calories information on your Apple Watch.

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